Barclays Plc (BARC) has made a public apology to customers and clients, saying they have
“been let down” by the bank.
“We are
truly sorry for what has happened,” Barclays said in a advertisement published
in several British newspaper today, including the Financial Times, the
London-based Times and the Guardian.
“You are
the lifeblood of our business, and we will not allow ourselves to be distracted
from what really matters -- delivering for you, day in and day out,” the
statement, signed by Chairman Marcus Agius, says. “I also thank you for your
business. It is our responsibility to earn the right to retain it.”
To contact
the editor responsible for this story: Mike Harrison at
mharrison5@bloomberg.net
A customer cuts up her bank card outside a London branch of Barclays. Photograph: Maciek Musialek / Demotix |
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